The Costly Hassle of Encrypted Emails: An Open Letter to Financial Professionals
In the fast-paced world of legal services, every minute counts. As an attorney working with time-sensitive matters, I often find myself engaging with financial institutions who, quite understandably, prioritize security when communicating electronically. However, I have a significant request: please reconsider the use of encrypted emails for mundane correspondence.
For instance, when you choose to send messages through the Zix secure email system, I am invariably left navigating a cumbersome process that eats up my valuable time—often more than ten minutes just to access a single email. This delay translates directly into substantial costs for my clients, which can easily run into several hundred dollars.
Certainly, encryption is critical when handling sensitive information, such as documents containing personally identifiable information (PII) or confidential financial data. Yet, when the contents are as innocuous as a simple “Thanks,” it feels like an unnecessary complication.
A small change to regular email for non-sensitive content could streamline our interactions immensely, ensuring time is spent where it’s most valuable. In this way, we can both maintain our commitment to security and efficiency.
Thank you for considering this perspective.
Sincerely,
A Concerned Legal Professional
One Response
Thank you for sharing this thoughtful letter addressing the challenges of encrypted emails in financial communications. Your insights highlight a critical balance between security and efficiency, especially in high-pressure fields like law and finance where every minute matters.
I agree that while encryption is essential for protecting sensitive information, there should be a more nuanced approach to its application. Perhaps establishing a tiered system of communication based on the content’s sensitivity might serve both parties better. For example, employing unencrypted emails for routine correspondence while reserving encrypted channels for truly confidential discussions could enhance efficiency without compromising security.
Additionally, it might be worthwhile for financial institutions and legal professionals to explore alternative secure messaging platforms that streamline the process—options that provide both security and user-friendly interfaces. Collaborating on best practices could lead to a more efficient workflow without sacrificing the important security measures that protect both clients and professionals.
Your advocacy for a more strategic approach to secure communications is commendable and crucial for fostering better partnerships in our increasingly digital landscape. Thank you for sparking this important conversation!